Hostal el Castillo Reviews

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92.1%

Overall Rating

Based on 24 customer reviews. 23 out of 24 customers would recommend.

Reviews

100%

SOFIA MICHELLE JOVANE JAEN
With friends / other travellers

Posted on 05/05/2013

Liked: Best hostal in Santiago!!! Just loved the place! rooms are amazingly cool, the atmosphere is just awesomeeee... it has a beautiful terrace in the yard great for spending time with friends and meeting people from all over the world! the bedrooms are really comfortable, and living rooms are super cool, but the best thing about this place is the staff, Alex, Diego, Dario, Juanma, Vicky, Tam, Stephanie, Zuko are superrrrr friendly, they are super helpful and make you feel completely at home, they even spend time with the guests and you will become friends with them in no time! The place is very clean, and it's on a great location. Breakfast is very basic but delicious and satisfying... but the best part of staying here was the bbqs on mondays... you can eat all the meat you want, drink all the pisco and beers you'd like for a great price and all the guests from the hostal get together and hang out... definitely a place to recommend if you come alone to meet people or if you come with friends to meet new people, party and have a great time! We fell in love with this hostal and we are pretty sure you will too! we'll be back for more next year for sure!

Disliked: it would be awesome to pay with credit or debit cards, but that's all! everything great

Stayed on 06/04/2013 Recommends

100%

SOFIA MICHELLE JOVANE JAEN
With friends / other travellers

Posted on 05/05/2013

Liked: El castillo es un hostal increíble! La atmósfera que tiene el lugar es espectacular, excelente lugar para conocer gente de todas partes del mundo y hacer buenos amigos y el staff excelente, Alex, Diego, Dario, Vicky, Tam, Stephanie, Juanma, Zuko son las personas más buena onda que podrán conocer en un hostal siempre dispuestos a ayudar y tan amigables que los harán sentirse como en casa y pasarán momentos demasiado divertidos con ellos! La terraza fenomenal, es la mejor parte del hostal y los salones con sofás y tv también super cómodos. Los cuartos son muy cómodos y las camas también y la limpieza de los cuartos y los baños también es muy buena! El desayuno es básico pero muy rico y satisface y lo mejor son los asados de los lunes, donde por un excelente precio puedes comer la carne que desees y tomar todo el pisco y cervezas que quieras. La verdad es un lugar excelente, tanto como para ir a descansar y a fiestar, y si viajas solo y deseas hacer nuevos amigos o en grupo y quieren divertirse y pasarla bien, este es el lugar! Les recomiendo 100% El Castillo y seguro regresaremos el otro año por más!

Disliked: Nada, todo genial

Stayed on 02/04/2013 Recommends

80%

Sarah RUS
Alone

Posted on 29/04/2013

Liked: Some staff were very helpful and friendly. The breakfast was a good size. My mattress was comfortable. Location is quiet enough. Feels safe. Common area with couches and cable television. Free wifi, usually with good connection. Kitchen well equipped.

Disliked: The shower took a long time to be hot, if it did reach "hot". Best shower is downstairs. It is very cold at night, so ask for extra blankets. No key for dorm room door - so don't lock it by accident or the reception won't be happy with you! Bathroom needs a new lightbulb.

Stayed on 26/04/2013 Recommends

97%

Carla Romina Urreaga
Alone

Posted on 14/04/2013

Liked: Adoré la estética del lugar, sus espacios enormes, el jardín, el desayunador y la hermosa atención de toda la gente del staff. La conexión wi fi es excelente! Se encuentra muy cerca de dos estaciones de metro: Patronato o Bellas Artes, pero recomiendo la segunda. A una cuadra, sobre Loreto, hay un restaurant de comida árabe muy bueno!

Disliked: Sería bueno que acepten tarjetas de crédito o débito. Sólo eso, Pero amé mi tiempo aquí!

Stayed on 05/04/2013 Recommends

77%

LUCIE PLACE
With my spouse / partner

Posted on 06/02/2013

Liked: It's really well located, not far from the metro and it's quiet!

Disliked: The room on the 3rd floor is really warm

Stayed on 04/02/2013 Recommends

89%

Marcos Simplicio Sousa da Silva
Alone

Posted on 05/02/2013

Liked: Atmosphere was very good! There's a garden where happen some events, and it's so nice! All staff was perfect during my stay at El Castillo. Breakfast is normal, with cereal, milk, coffee, tea and, some days, bread.

Disliked: At first day, my room had some mosquitos. But, after this, I was changed and my "new" room was very good!

Stayed on 24/01/2013 Recommends

94%

Customer review
With my spouse / partner

Posted on 15/01/2013

Liked: It's a hostel that gets all the details right. For example, every bunk bed in the dorms has its own reading light and there's soap and even hand cream in all the bathrooms. The garden is lovely (and has hammocks) too, there are free bikes for the guests to use and during the weekend we stayed there some of the staff even went out with the guests. Most of the staff are great too, especially Alex and Diego.

Disliked: The woman who checked us in seemed very disinterested, she made us wait for quite a bit to finish a personal phone call and then didn't bother much to show us the place. Breakfast is actually rather ok by South American standards, but sometimes things just finished and nobody was around to refill/replace them.

Stayed on 11/01/2013 Recommends

77%

Sam Roberton
With friends / other travellers

Posted on 04/01/2013

Liked: The hostel was comfortable, with a decent kitchen, friendly staff and nice large common area. Also, there weren't a lot of people staying while we were there, so the two of us had a four-bed room to ourselves the whole stay, even though we only booked (and paid) for the eight-bed room.

Disliked: The hot water didn't always work well, but that was about the only issue.

Stayed on 31/12/2012 Recommends

83%

Customer review
Alone

Posted on 30/05/2012

Stayed on 25/05/2012 Recommends

69%

Mégane DUBOS
With my spouse / partner

Posted on 25/05/2012

Liked: nice location, nice patio to chill out. comfy beds.

Disliked: At 9am the box of cereals were empty, no milk. We ask to have something and the answer was no there is nothing left...The hostel was empty, We are still wondering if there was something even at 7. We had awfull night, very loud, outside and inside.

Stayed on 18/05/2012